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Lead Management
- Staff introductions can now be logged from the mobile app on lead events, including logging several at once (#16565).
Customer Communication
- Unanswered parts messages now automatically fall back to service staff (#16596).
Finance & Deals
- Added a check that catches inconsistent financial figures before a sales contract can be downloaded or sent for signature (#16550).
Appointments
- New weekly email report summarising loan car and test drive activity (#16479).
Settings & Administration
- Added audit trail history for SMS templates (#16582).
Changed
Lead Management
- Leads and lead clusters now retain their original location history after that location is deleted (#16548).
Finance & Deals
- Improved sales contract PDF logo rendering (#16585).
Customer Communication
- Improved AI reply fallback handling for SMS conversations (#16506).
Marketplace & Feeds
- AutoTrader exports now include comment template placeholder images for vehicles without uploaded photos, when enabled (#16569).
Settings & Administration
- Plugin logos are no longer cleared when saving the plugin form (#16577).
- Added further Xero account code options and display of when automated invoicing was enabled (#16578).
- Added loading feedback when resending an invite, and removed duplicate success notifications when updating an API key (#16567).
Changed
Lead Management
- Improved lead cluster webhook update reliability (#16537).
General
- Improved pagination display consistency across the platform (#16540).
Added
Lead Management
- Unactioned leads can now be automatically reassigned after a configurable time window (#16370).
Reports & Analytics
- Call Grading Analytics dashboard added for managers, powered by a ClickHouse data pipeline (#16509).
Appointments
- Scheduled loan car start times are now accessible from the mobile app (#16471).
Changed
Lead Management
- Lead traffic-light outline circle is now coloured by recency and includes a calendar icon; legend simplified (#16475, #16490).
Customer Communication
- AI SMS bot in Safe Mode now saves suggested replies as approvable drafts before sending (#16482).
- AI SMS bot activity legend improved for dark mode display (#16494).
Stock Management
- Tags now display correctly in the bulk upload recent uploads table (#16505).
- Per-location stock filtering improved with index-safe grouping for better performance (#16434).
- Caravan stock exports now fall back to the ‘Caravan’ category when the field is blank (#16507).
Finance & Deals
- Improved reliability when changing sales contract dates (#16501).
- VWF finance rates are now configurable via the Finance Provider Definition (#16388).
Settings & Administration
- Tasks Dashboard improvements including better rollup and display of location and website tasks (#16499).
- Model variant audit trail now captures more detailed change history (#16496).
- Dealership users page improved (#16493).
- Dealership changelog page improved (#16495).
General
- JourneyFlow AI chat upgraded to GPT-5.1 for improved conversational quality (#16503).
- JourneyFlow anchor-node picker interaction improved (#16504).
Added
General
- Personal “My Dashboard” view with a My Tasks panel, giving each user a quick overview of their outstanding tasks (#16468).
- AI chat assistant now surfaces relevant knowledge base article links and in-app navigation shortcuts (#16432).
Appointments
- Loan car bookings now support scheduling a future start time (#16442).
- Test Drive and Loan Vehicle activity reports now available in the mobile view (#16472).
Finance & Deals
- PPSR certificates can now be regenerated directly from the vehicle page (#16467).
- Angle finance payment adjustments are now configurable per dealership (#16379).
Marketplace & Feeds
- Silicon Stack FTP export schema added for stock distribution (#16399).
Settings & Administration
- Dealership creation step added to the onboarding form completion flow (#16464).
- Failed login attempts are now tracked for security monitoring (#16124).
Customer Communication
- AI Call Grading now supports adjustable KPI weights and fully custom KPIs (#16395).
Changed
Finance & Deals
- Government charge rates updated for ACT and NSW (#16454, #16483).
- RDA form improved for cleaner data entry (#16485).
Appointments
- Rapid form submissions no longer create duplicate appointments (#16461).
Customer Communication
- Awaiting-reply status is automatically cleared on do-nothing actions, and capped at 30 days (#16459).
- Next scheduled follow-up SMS now appears as an approvable draft in the conversation (#16430).
Lead Management
- Lead update error messages improved for better clarity (#16474).
- Improved reliability when viewing car leads (#16422).
Stock Management
- Custom vehicle attributes now included in the search index (#16446).
Marketplace & Feeds
- Facebook removed from Smart Publisher destination options (#16448).
Reports & Analytics
- JourneyFlow funnel chart updated with improved visualisation (#16456).
Settings & Administration
- Dealer portal active switch reliability improved (#16484).
General
- Main navigation sidebar redesigned with a quick links hub (#16382).
Added
Customer Communication
- Dismiss button added to SMS Overview awaiting-reply cards (#16435).
Website & Content
- AI content helper in the page editor replaced with a persistent streaming chat sidebar (#16376).
- Modal toggle added to the Brands Block editor component (#16425).
Stock Management
- Encrypted Redbook code field now available on the car view API endpoint (#16452).
- Pricing and descriptive fields now exposed on Snowy River model data (#16394).
Settings & Administration
- Account Manager selector added to the dealership onboarding form (#16436).
- Content Legend usage monitoring page added for admin staff (#16349).
Changed
Finance & Deals
- Government charge plate fees updated for ACT, VIC, and SA (#16450, #16441, #16443).
- VIC admin costs updated (#16451).
- Offers now display their “Created By” date in Australian time (#16420).
- Improved PDF generation for billing documents (#16453).
Stock Management
- Edited catalogue fields are now preserved when saving a vehicle (#16429).
- Improved vehicle export reliability, preventing comment template text from duplicating (#16393).
Settings & Administration
- Dealer portal action buttons replaced with descriptive cards for improved clarity (#16431).
- Two-factor authentication usability improved on mobile devices (#16440).
- Loading indicator added when switching to another user’s account (#16401).
Added
Customer Communication
- SMS Overview: a new dedicated view for AI handover activity, now live with its data layer, quick-reply pipeline, read API, and placeholder page (#16319, #16320, #16321).
- Draft SMS messages can now be reviewed and approved directly within the lead conversation before sending (#16222).
Appointments
- Appointments now support an optional secondary assignee (#16381).
Finance & Deals
- Driveaway pricing now includes a calculation date on both the pricing page and the API response (#16383, #16386).
- Cancellation flow for delivered Denza contracts is now supported (#16283).
Website & Content
- AI chat is now available within the generic page editor (#16304).
- Promotional cards in search configuration can now be toggled to show on the vehicle detail page (#16377).
Settings & Administration
- Passkey (WebAuthn) authentication is now available as a third two-factor authentication option (#16362).
- Admin metrics now includes a feedback tab showing ratings on AI chat sessions (#16359).
Stock Management
- Website subscriptions now support per-location stock type filtering (#16387).
Changed
Finance & Deals
- Government charge rates updated for QLD CTP and VIC/SA rules, effective 1 July 2026 (#16392, #16333).
- Charge rule timezone calculations now correctly reflect Brisbane time (#16398).
Stock Management
- Model colour hex codes are now optional when a colour image is already present (#16385).
- Appraiser employee IDs are now mapped to car buyer records across all dealerships, including Titan FTP feeds (#16305).
Customer Communication
- Bulk SMS contact uploads now correctly preserve existing marketing opt-in settings (#16396).
Marketplace & Feeds
- Ford lead exports now only include leads with a valid Ford dealer code (#16263).
- Ford lead names are now exported to Podium using first name only (#16391).
Added
Lead Management
- AI Lead Status filter added to lead cluster search, enabling quick filtering by AI-assessed lead quality (#16297).
- Traffic light indicator now shows a red outline state to highlight upcoming lead actions that are due soon (#16301).
- Additional contact fields are now visible on the contact detail view (#16354).
Appointments
- Marketing source can now be recorded during the test drive flow, improving marketing attribution (#16356).
Customer Communication
- Call recording is now enabled for WildJar transfer actions (#16369).
- Event notifications can now be filtered by location, with improved handling of unsupported notification mediums (#16299).
Stock Management
- Valuation requests can now be submitted and managed from within the platform (#16346).
Website & Content
- Vercel deployment build logs are now viewable from within the platform (#16367).
- Journey flow editor nodes and edges now display live analytics badges, showing engagement data inline (#15962).
- AI-powered content brief generation can now be scheduled on a recurring basis for content legends (#16164).
Settings & Administration
- Dealerships can now configure a toggle to automatically assign incoming phone calls to the relevant team member (#16373).
General
- Help sidebar now supports thumbs up/down feedback on AI chat responses (#16227).
Changed
Lead Management
- Mobile manual leads are now automatically assigned to the logged-in user at the time of creation (#16355).
Customer Communication
- AI follow-up SMS messages are now created as drafts (rather than sent immediately) when a dealership has Safe Mode enabled (#16218).
- Bulk SMS character counter now accurately reflects limits for promotional message types (#16372).
Stock Management
- Service-related vehicle fields are now stored directly on the vehicle record for improved data consistency (#16293).
- Dealer comments now prepend correctly even when the existing comments field is empty (#16307).
Appointments
- Appointment editing experience improved with expanded controls and a better layout (#16347).
Website & Content
- Page editor FAQ block and email content handling improved (#16292).
Settings & Administration
- AI Call Grading plugin free trial option removed (#16374).
General
- Help sidebar header redesigned for a more compact layout (#16289).
- Reconnect button in the platform toolbar now only appears when a connection issue is detected (#16375).
Added
Settings & Administration
- OEM data consent opt-in dialog added, allowing dealerships to configure data sharing preferences directly from the platform (#16335).
Changed
Lead Management
- Client-side lead form validation improved, providing clearer feedback when required fields are incomplete or incorrectly formatted (#16332).
Appointments
- Mobile test drive list loading speed improved (#16328).
Stock Management
- Vehicle catalogue data loads faster with improved caching for vehicle ID lookups (#16345, #16337).
- Vehicle record exports now process in the background, keeping the page responsive during large exports (#16331).
Marketplace & Feeds
- GMB profile deletion now processes in the background for a more responsive experience (#16329).
Reports & Analytics
- VFACTS report loading reliability improved (#16348).
General
- Notification panel loads faster with improved query performance (#16352).
- Settings menu display improved (#16334).
Added
Website & Content
- Added a loading animation when a site rebuild is triggered, providing clearer feedback during the process (#16296).
Changed
Appointments
- Test drive form updated with an improved layout, clearer timeline, updated disclaimer presentation, and better assignee information (#16316).
Reports & Analytics
- Improved dealership activity filtering accuracy (#16317).
Stock Management
- Improved stock data reliability for certain dealer configurations (#16324).
Settings & Administration
- Restored the Dealer Studio branding logo in outgoing email templates (#16326).
General
- Clearing a select field now works correctly across all form contexts (#16323).
- File upload errors now surface clearer feedback messages (#16318).
Added
Lead Management
- Follow-up tasks are now automatically created and assigned to the responsible user when a Next Follow Up is set (#16272).
Customer Communication
- Chery manufacturer leads are now automatically ingested and processed via the AI mailbox (#16300).
- AI SMS Bots can now be configured with a Sales or Buying legend type, enabling specialised response behaviour per bot context (#16130).
Stock Management
- Decal colour type added to vehicle colour options, with support for multi-colour combinations (#16279).
- Custom vehicle health score weights can now be configured per dealership through a dedicated settings page (#16191).
Finance & Deals
- The Mark as Sold dialog now includes an optional field to associate the buyer with an existing customer record (#16281).
Website & Content
- New search page templates supporting item_type and car_type/item_type configurations for more flexible catalogue pages (#16288).
Settings & Administration
- Autograb SSO integration now supports token redemption for seamless single sign-on from Autograb into Dealer Studio (#16205).
Changed
Lead Management
- Lead search now uses cursor-based pagination, improving performance and consistency for large datasets (#16192).
- Attachment file links in lead details now resolve correctly (#16214).
Customer Communication
- The AI SMS Bot setup form now filters out lead sources that are not eligible for AI responses (#16266).
- AI chat send button now works correctly across all website routes (#16269).
Stock Management
- Vehicle sale records now default the buyer to the linked user of the appraiser who conducted the valuation (#16265).
- Manual edits to Before Price are now preserved and no longer overwritten by automated pricing rules (#16262).
- Appraiser employee IDs now resolve to linked Dashboard users, with historical records backfilled (#16133).
- Improved error messages in the Allocate VIN dialog (#16295).
Marketplace & Feeds
- Ezytrail vehicles now use feed-based AutoTrader listing IDs for accurate marketplace attribution (#16294).
Appointments
- Appointment notification emails redesigned with improved formatting and additional context (#16280).
Website & Content
- Website deployment process improved for faster and more reliable publishing (#16287).
- Website breadcrumb navigation updated for clearer hierarchy (#16286).
Settings & Administration
- DS Staff users can no longer modify accounts of other global staff members (#16303, #16306).
- The Enforce Two-Factor Authentication setting is now restricted by a custom permission (#16290).
- Plugin settings sheet now displays the dealership override price as helper text (#16264).
General
- Dropdown option labels now display correctly in dark mode on Windows (#16284).