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Customer Communication
- Dealership setting to automatically create lead events when SMS or email messages are sent (#16032).
- AI-powered automatic classification of phone call lead categories, with a manager review workflow for confirming or adjusting the result (#16229).
Appointments
- Appointments now automatically create a Book Test Drive lead when no existing lead is associated (#16178).
Stock Management
- Caravan specification fields (body length, GVM, tare weight, sleeping capacity, and more) now mapped from UBS feeds (#16225).
- Mobile API support for requesting trade-in photos via SMS (#15210).
Website & Content
- Real-time status tracker for page clone jobs, plus support for section images and instructions when cloning content (#16213).
- Carousel display toggle added to the Cars block in the website editor (#16219).
Settings & Administration
- Admin metrics dashboard for the AI help sidebar, covering usage statistics, search activity, and chat session data (#16223).
- Per-user permission overrides allowing individual staff members to have specific permissions that supersede their role defaults (#16114).
- Email notifications sent when a dealership’s account manager is assigned or changed (#16233).
Changed
Lead Management
- Mobile app now exposes last activity timestamp on stock lead clusters (#16257).
Stock Management
- Stock rule compliance flags are now automatically cleared when a vehicle meets all requirements (#16230).
Finance & Deals
- Finance provider definition changes now propagate automatically to live dealership sites (#16117).
Marketplace & Feeds
- AutoTrader listings now use variant/badge as fallback for trim line when the trim field is blank (#16249).
- Enhanced audit trail for Carsales account activity (#16231).
Website & Content
- Improved page slug loading performance (#16239).
Settings & Administration
- Plugin deactivation behaviour improved (#16261).
- Branding & Access form now preserves all dealership settings when saving (#16253).
General
- Login flow updated to use the single-page application for a faster, more seamless experience (#16247).
Added
Customer Communication
- Chat history UI added — browse past sessions, resume conversations, and see the page URL where a chat originated (#15638).
- AI SMS cost estimates added for monitoring messaging spend across bots (#16175).
Lead Management
- Task notification bell now updates in real-time via a new lightweight endpoint (#16189).
Finance & Deals
- Pagination added to the Checkouts screen for easier browsing of large lists (#16208).
- Orders target added to dealership benchmarks (#16195).
Stock Management
- Image field added to the public model variants API response (#16113).
Settings & Administration
- Audit trail added to the Plugin model, tracking who made changes and when (#16228).
- Autograb SSO token generation endpoint added, enabling seamless single sign-on between Autograb and Dealer Studio (#16135).
Changed
Lead Management
- Ford lead import reliability improved (#16203).
Marketplace & Feeds
- Marketplace phone dashboard now shows a Dealership column and a total phone numbers summary (#16199).
Website & Content
- Special offers tool filters converted to multi-select for more flexible content filtering (#16194).
- Page and blog editor no longer double-fetches content on direct navigation (#16226).
Reports & Analytics
- Drilldown report download stability improved (#16224).
Settings & Administration
- Plugin audit trail now visible to managers (#16201).
- Notification creation form improved with better field layout and validation (#16198).
- User dealerships dropdown now sorted alphabetically (#16155).
Added
Lead Management
- Lead cluster status pill now shown in the SMS conversations list for at-a-glance context (#16179).
Customer Communication
- KGM added as a supported incoming email service via the AI mailbox (#16163).
- AI SMS Bots: Sales Legend now supports per-location gating, a marketplace notice, and multi-location reporting (#16107).
- Outbound AI draft creation and send gating now supported via a new draft model and policy layer (#16174).
Stock Management
- Vehicle hierarchy view added to the stock management interface (#16162).
- Brochure download added as a recognised lead subcategory for tracking (#16156).
Marketplace & Feeds
- Marketplace phone numbers dashboard added for aggregators (#16167).
- Revolution DMS email file attachments are now accepted and processed (#16185).
Reports & Analytics
- Automated billing summary added to the account manager page (#16177).
Settings & Administration
- Plugins can now be restricted to Dealer Studio-managed websites only (#16169).
- Dealerships now receive an email notification when a plugin is installed on their account (#16172).
- Audit trail added to Carsales accounts (#16165).
- VDP tracking numbers can now be deployed from the Locations Index with one-click setup (#16138).
General
- ChatGPT added as a recognised lead marketing source (#16141).
- en-US locale support added for odometer units and date formatting (#16024).
Changed
Lead Management
- Improved contact edit screen data completeness for Denza dealers (#16110).
Stock Management
- Improved performance of the job that removes sold cars from search (#15930).
- Hardened the Meilisearch reindex synchroniser against transient failures (#16184).
- Resolved duplicate photo creation for Carsales app-managed dealerships (#16181).
- Improved similar cars relevance scoring algorithm (#16158).
Finance & Deals
- Improved invoice PDF layout to prevent text overlap; invoices now support notes (#16145).
Settings & Administration
- Improved user category management (#16161).
- Improved sign-in error handling for clearer feedback (#16160).
General
- Improved manufacturer and used car filtering in stock feeds (#16186).
Added
Lead Management
- Phone calls can now automatically assign an unassigned lead cluster when a matching lead is found (#16131).
Website & Content
- Website redirects can now be bulk-imported via CSV upload (#16102).
- Content Briefs: a new tool for managing AI-generated content drafts from the dashboard (#16008).
- Lead category select added as a new field type in the Form Builder editor (#16100).
- Websites now support a secondary Google Tag Manager (GTM) ID (#16127).
Reports & Analytics
- Added Quarter to Date and Last Quarter date presets to analytics date pickers; week start corrected to Monday (#16103).
Settings & Administration
- Titan employee ID field added to team member profiles (#16029).
- Appraisers can now be linked to a Dealer Studio user account (#16122).
Changed
Lead Management
- Alerts are no longer sent for leads that only partially completed a form (#16126).
- Updated the LMS Notification Bell label and added an information sheet (#16099).
Customer Communication
- Improved reliability of confirmation SMS delivery (#16112).
Stock Management
- Photo revert-to-original now correctly restores the image when AI editing effects have been applied (#16137).
- Improved vehicle listing URL handling for slugs that previously matched spam-filter patterns (#16120).
- Improved accuracy of the Meilisearch index when a dealership reindex is triggered (#15993).
- Relaxed plate number validation for Servco dealerships (#16003).
Website & Content
- Improved page cloning reliability when a bulk copy session is active (#16106).
Settings & Administration
- Autograb account linking now uses a consolidated record supporting both primary and secondary dealer codes (#16105).
Added
Finance & Deals
- Added additional validation checks to sales contracts to prevent incomplete submissions (#16068).
Customer Communication
- Added a button to resend dealer notification emails (#16095).
Changed
Lead Management
- Improved the lead cluster timeline display (#16094).
- Notifications are no longer sent when a lead cluster has already been assigned (#16096).
- Leads can now be forcefully re-sent to integrations when manually triggered (#16086).
Finance & Deals
- Improved the flow and usability of the sales contract builder, and optimized the send-for-signature workflow (#16062, #16083).
Customer Communication
- Improved outbound dealer emails and valuation lead notification emails (#16088, #16090).
Stock Management
- VIN allocation list for Denza dealers now shows days old and car type for each vehicle (#15999).
- Improved valuation lookup speed and accuracy (#16061).
- Improved descriptions for matched valuation rules (#16089).
- Improved loading performance for vehicle model pages (#16087).
Settings & Administration
- Improved performance of the Xero billing endpoint (#16093).
Added
Reports & Analytics
- Added staff page view activity stats to the analytics dashboard (#16021).
- Added location breakdown to analytics drilldown views (#16005).
Lead Management
- Managers can now view all dealership tasks on the Tasks screen (#15972).
Settings & Administration
- Dealership onboarding forms now include a Trading Name field with ABN lookup (#15985).
Website & Content
- Added custom sections editor to Model and ModelVariant pages (#15982).
Changed
Settings & Administration
- New OEM navigation is now enabled by default for all dealerships (#16035).
Customer Communication
- SMS alert notifications now respect per-user notification preferences (#16023).
Reports & Analytics
- Improved dashboard chart layout to prevent overflow scrolling (#16012).
- Improved report field visibility across all dealership configurations (#15991).
Stock Management
- Improved Redbook code validation for vehicle variants (#16000).
Appointments
- Improved test drive app stability (#16001).
Website & Content
- Improved save feedback when using the AI Content Helper (#16015).
Added
Lead Management
- Added automated task types with event-driven synchronisation for more flexible task workflows (#15899).
- Added manager notifications to the lead task bell for new task activity (#15861).
- Added failed lead distribution tracking (#15996).
Reports & Analytics
- Added loan car and appraisal usage graphs to the mobile analytics dashboard (#15943).
- Added AI-generated badge to appointment stats (#15968).
Stock Management
- Added additional vehicle fields (hours, operating weight, transmission type) to the car data export (#15944).
- Added ability to bulk update car location across multiple vehicles (#15967).
Marketplace & Feeds
- Added custom port support for SFTP and FTP feed accounts (#15945).
- Added option to exclude price fields from Titan feeds (#15990).
Finance & Deals
- Added deal log at the dealership group level (#15953).
Website & Content
- Added Editor.js custom block types to Model and ModelVariant pages (#15900).
Settings & Administration
- Added TursoService provisioning endpoint for My Garage databases (#15200).
- Added Hawaii (Pacific/Honolulu) timezone option to dealership settings (#15751).
- Added AI Helper support for tune customisation (padding, background, text colour) (#15974).
Changed
Lead Management
- Improved LMS tagging functionality (#15978).
- Improved manufacturer leads page performance significantly (#15970).
- Improved lead cluster timing display accuracy (#15976).
- Updated mobile app lead cluster update to support car lead cluster attributes (#15988).
Customer Communication
- Moved SMS volume settings to a dedicated SMS settings page for easier management (#15969).
- Improved timestamp formatting in SMS message responses (#15981).
- Improved push notification delivery reliability (#15998).
Stock Management
- Improved the stock image set creation workflow (#15987).
Marketplace & Feeds
- Improved car export webhook logging to capture response body and failed status (#15986).
Website & Content
- Improved image compression with AVIF format support for faster page loading (#15824).
- Blog bulk clone now correctly populates featured image and publish date (#15964).
- Added warning when a search page template slug already exists (#15952).
Settings & Administration
- Simplified new vehicle order configuration by removing the order category field (#15950).
Added
Lead Management
- Added AI call grading with grade chip, KPI breakdown, and call quality filters on the lead cluster phone call panel (#15765, #15892)
- Added appointments to the tasks board so scheduled appointments are visible alongside other tasks (#15764)
- Added bulk SMS campaign follow-up management to the Follow-up Rules page (#15343)
Customer Communication
- Added new SMS shortcodes for preferred service department address and phone number (#15663)
- Improved SMS UI to clearly distinguish lead messages from actual SMS messages (#15739)
Stock Management
- Added machinery-specific fields including hours column for machinery inventory (#15627)
- Added TikTok automotive inventory feed for vehicle listings (#15776)
- Added ability to edit Redbook details directly on a Car Lead Cluster (#15875)
Finance & Deals
- Added ability to split websites across multiple invoice lines (#15901)
- Added order message display to the UI and exposed open lead cluster link on sales contracts (#15918, #15727)
Appointments
- Added setting to disable appointment confirmation SMS at the LMS level (#15763)
Marketplace & Feeds
- Added TikTok Pixel and Conversions API configuration for dealer websites (#15836)
- Improved Autotrader capped-feed sync reliability and fixed compare listings timeouts (#15693, #15698)
Website & Content
- Added AI chat panel to the journey flow editor (#15497)
- Added 4-column layout option to the Cars website component (#15844)
Reports & Analytics
- Added VFACTS report to the analytics downloads section (#15804)
- Added analytics to the test drives page with totals graph (#15650, #15653)
- Updated Weekly Lead Clusters and Orders analytics module to daily view with week-over-week toggle (#15742)
- Improved manufacturer activity and dealership activity reports (#15713, #15692)
Settings & Administration
- Added audit trail to dealership plugins so plugin changes are tracked over time (#15923, #15700)
- Added Autograb SSO dealership mapping table for single sign-on setup (#15705)
- Improved OEM bulletins display and added dealership staff contacts to Account Info settings (#15928, #15843)
General
- Improved kanban board animation and significantly faster data loading (#15898, #15866)
- Made the login process faster (#15803)
Changed
Lead Management
- Improved OEM-level lead cluster filtering (#15839)
- Improved scroll restoration when navigating the lead management system (#15696)
Customer Communication
- Improved SMS push notification reliability — fixed silent failures on customer replies (#15697, #15734)
- Fixed appointment SMS sign-off no longer shows ‘System User’ as sender (#15777)
Stock Management
- Improved Carsales machinery field mapping on import with taxonomy opt-in (#15915)
- Improved Redbook catalogue data sync on cached VIN lookups (#15745)
Website & Content
- Improved image alignment and lazy loading across the website editor (#15862, #15825)
Reports & Analytics
- Improved report history display for leads analytics (#15725)
Settings & Administration
- Improved plugin pricing display on plugin cards and expected invoices (#15658, #15641)
- Improved Carsales leads distribution and leads page display (#15808, #15729)
Added
Lead Management
- Added an Active Leads manager view to the Lead Clusters pipeline for a real-time summary of in-progress leads (#15483)
- Added a tasks table directly on the lead cluster page so all tasks are visible at a glance (#15581)
- Added lead-task notifications to the bell icon so staff are alerted when tasks are assigned or due (#15479, #15478)
- Added dealership-level activity report so individual dealers can track their own performance (#15624)
Customer Communication
- Added AI summary and expandable call transcript for phone recordings on the lead cluster (#15377)
- Added event-driven notifications for payment requested and payment received events (#15370)
Stock Management
- Added automatic stock number overlay applied to hero photos on vehicle ingest (#15490)
- Added machinery category and subcategory labels for improved classification of machinery listings (#15321, #15504)
Finance & Deals
- Added reverse DAP (Drive Away Price) calculator so staff can work backwards from a target price (#15584)
- Added nullify action for payments and payment holds to allow clearing erroneous payment records (#15605)
- Added quantity support on custom line items in quotes and contracts (#15414)
Appointments
- Added loan car e-signature flow with retry logic and email confirmation (#15258)
- Added ability to search for loan cars by registration number (#15369)
Website & Content
- Added unregistered vehicle permit support (#15448)
Reports & Analytics
- Added AI SMS usage analytics page for admin staff (#15586)
Settings & Administration
- Added a button to create custom roles directly from the access control page (#15603)
- Added permission to control which users can download invoices (#15482)
- Two-factor authentication is now required to generate contracts and invoices (#15622)
Changed
Lead Management
- Improved lead cluster timestamps to update correctly when a sales contract is restored (#15593)
- Improved the auto Next Follow Up toggle with a descriptive hint and info sheet (#15585)
- Improved the Lead Clusters to Sales Funnel graph UI for clearer visualisation (#15481)
- Search settings now save independently per accordion section (#15588)
Customer Communication
- Improved bulk SMS CSV column mapping with additional shortcode support (#15390)
- Fixed SMS conversation thread to correctly include outgoing campaign messages for contacts with existing lead clusters (#15437)
- Improved call recording handling for Caffeinate/CallTrk direct MP3 URLs (#15596)
Stock Management
- Improved caravan spec saving so all fields persist correctly from the Caravan Specs tab (#15515)
- Made the stock number overlay process resumable after a partial failure (#15506)
- Improved comment template cache invalidation with UI indicators showing template status (#15382)
Finance & Deals
- Improved handling of demo vehicle contracts including dealer delivery and LCT calculations (#15393, #15397, #15422)
- Improved bilateral signature badge display (#15428, #15430)
- Improved QLD CTP cost accuracy (#15401)
Appointments
- Improved service bookings display in the calendar view (#15537)
- Updated calendar entries to show the vehicle model on pending test drive cards (#15372)
Settings & Administration
- Improved settings menu load speed (#15571)
- Improved two-factor authentication error handling and badge display (#15570, #15551)
- Requiring a password to disable two-factor authentication for better account security (#15575)
General
- Improved overall search performance by moving Postgres search queries to the read replica (#15527, #15568)
Added
Lead Management
- Added daily follow-up reminder emails for lead assignees to help teams stay on top of outstanding leads (#15145)
- Added @mention support in lead event notes, with email notifications to mentioned team members (#15100)
- Added a Mark Complete modal for managing next follow-up completion flow (#15224)
- Added Remarketing Legend AI plugin for automated bulk SMS follow-up campaigns (#15344)
Customer Communication
- Added a notes button to SMS conversation view for quick reference (#15248)
- Added safe mode toggle to the AI SMS Bot for controlled response handling (#15072)
- Added follow-up date reminder to standard SMS layout (#15199)
- Added blocked emails list to prevent unwanted communications (#15353)
Stock Management
- Added stock number overlay UI for car photo transformations (#15105)
- Added year and Redbook code fields to stock image sets bulk edit (#15146)
Finance & Deals
- Added bilateral contract signature support (#15308)
- Added AI-powered finance qualification journey flow (#14936)
Appointments
- Added ability to modify appointment time on existing bookings (#15319)
- Added signature field to loan car agreements before distribution (#15081)
- Added loaner car integration for Denza (#14955)
Marketplace & Feeds
- Added Facebook Domain Verification support to the Plugins screen (#15260)
- Added trial period support for plugins (#15235)
Website & Content
- Added custom path aliases for shortlinks (#15115)
- Added a new AI-powered Module Builder for website content (Part 1) (#15107)
- Added feedback notes for the Content Legend page and blog editor (#15138)
- Added dealer bulletins feature (#15186)
Reports & Analytics
- Added time range selector to the analytics section (#15355)
- Added demo vehicles to the dealer activity report (#15341)
- Added reportable orders section to reporting (#15301)
- Added stats overview to the calendar page (#15275)
Settings & Administration
- Added Account Manager global RBAC role (#15261)
- Added OEM sidebar search for manufacturer admin pages (#15227)
- Added automatic invite sending when adding OEM users (#15117)
- Added CSV tag column support for bulk contact import (#15201)
Changed
Lead Management
- Improved lead cluster view loading performance by moving to a dedicated endpoint (#15362)
- Improved lead kanban status query performance via optimised ClickHouse grouping (#15348)
Customer Communication
- Improved AI Responder accuracy by adding an inventory guardrail to its prompt (#15170)
- Improved AI follow-up scheduling to trigger when creating bulk SMS campaigns (#15342)
Stock Management
- Improved feed import safety to prevent inventory being wiped when stock numbers are missing from a feed (#15354)
- Improved car thumbnail display for stock with number plates or background blur (#15322)
- Improved colour dropdowns to correctly show feed-assigned colours (#15220)
Finance & Deals
- Improved offer update performance (#15358)
- Improved Xero invoice handling (#15273)
Marketplace & Feeds
- Improved marketplace dashboard to show Form Leads instead of Unique Contacts for more accurate reporting (#15245)
- Improved catalogue feed labels to include dealership and sales location names (#15336)
Website & Content
- Improved website page load speed through enhanced caching (#15097, #15291)
- Improved dealership settings search for faster navigation (#15295)
Reports & Analytics
- Improved team analytics accuracy using the leads_present attribute (#15329)
Settings & Administration
- Improved API key permissions security (#12751, #15352)